Effective date: 24/01/2026
Last updated: 24/01/2026
This Privacy Policy explains how HARMONYPRIME LIMITED (“we”, “us”, “our”) collects, uses, stores, and protects personal data when you use our services or visit our website at www.harmonyprime.co.uk.
1. Who We Are (Data Controller)
HARMONYPRIME LIMITED
Company Number: 16070709
Registered Address: 18 Beau Court, Hitchin Lane, Stanmore, England, HA7 1FJ
ICO Registration Number: CSN3635738
We act as the Data Controller for all personal data we process.
2. Personal Data We Collect
We may collect and process the following categories of personal data:
- Contact Information: Name, email address, and telephone number.
- Student Information: Age, skill level, learning progress, attendance records, assessment notes, and learning objectives.
- Payment Information: Payment history and billing details.
We do not store or have access to full card numbers. Card payments are processed securely by approved third-party payment providers. - Technical Data: IP address, browser type, device information, and website usage data collected through cookies and similar technologies.
- Student Media and Images: Photographs or video recordings taken during lessons, rehearsals, concerts, events, or other school activities.
Photographs or video recordings of students under 18 are collected or used only with prior explicit written consent from a parent or legal guardian via our Media Consent Form.
Consent may specify how media may be used (for example: internal learning records, certificates, portfolios, website content, or social media).
Consent may be withdrawn at any time without affecting participation in lessons or activities.
To withdraw consent, please contact: info@harmonyprime.co.uk
3. How We Use Personal Data
We use personal data to:
Provide music lessons, courses, examinations, and learning materials
Communicate with students and parents or guardians
Manage lesson scheduling, payments, billing, and student records
Support teaching, assessment, and individual learning development
Improve our website, services, curriculum, and student experience
Comply with legal, safeguarding, and regulatory obligations
We do not sell, rent, or trade personal data to third parties.
4. Lawful Basis for Processing
We process personal data under the following lawful bases in accordance with UK GDPR:
- Contract: To deliver lessons, manage bookings, provide learning materials, assess progress, and administer attendance.
- Legitimate Interests: To operate, manage, and improve our services in ways that do not override your rights and freedoms, such as internal administration, lesson quality assurance, responding to enquiries, and ensuring educational continuity.
Where applicable, we carry out a Legitimate Interests Assessment (LIA). - Consent: For optional cookies, analytics, marketing communications, and the use of student photographs or video recordings.
Consent may be withdrawn at any time by contacting info@harmonyprime.co.uk. Once withdrawn, we will stop using the material and remove or securely delete identifiable media where reasonably possible. - Legal Obligation (Including Safeguarding): To meet safeguarding, child protection, financial record-keeping, and regulatory requirements.
5. Data Sharing
We share personal data only where necessary and only with:
Trusted service providers (such as lesson scheduling platforms, invoicing systems, and secure payment processors)
IT and communication services required for lesson delivery and administration
Awarding or examination bodies, where required to process exam entries or certifications
Regulatory, safeguarding, or child protection authorities where legally required or necessary to protect a child or vulnerable person
All third parties operate under data processing agreements and must keep personal data secure and confidential.
They are not permitted to use personal data for their own purposes.
Where personal data is transferred outside the UK, we apply appropriate safeguards, including the UK International Data Transfer Agreement (IDTA) or Standard Contractual Clauses (SCCs) with a UK Addendum, together with transfer risk assessments where required.
6. Data Retention
We retain personal data only for as long as necessary and in line with legal requirements:
Student and parent records: up to 7 years after lessons end
Email and communication records: up to 3 years
Lesson progress, assessment, and attendance records: up to 7 years after the final lesson
Exam and certification records: retained in line with awarding body requirements
Safeguarding / child protection records: until the learner’s 25th birthday or longer where legally required
After the retention period expires, data is securely deleted or anonymised.
7. Data Security
We apply appropriate technical and organisational measures to protect personal data, including:
Secure, password-protected systems with role-based access
Encryption in transit (HTTPS/TLS) and, where appropriate, at rest
Restricted access for staff and tutors on a need-to-know basis
Multi-factor authentication where supported
Regular backups and secure data storage
Secure deletion or anonymisation after retention periods
While no system is completely secure, we regularly review and update our security practices.
8. Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Correct inaccurate or incomplete data
Request erasure where there is no lawful reason to retain data
Restrict processing in certain circumstances
Object to processing based on legitimate interests
Request data portability
Withdraw consent at any time
We respond to requests within one month and may request proof of identity.
To exercise your rights, contact:
info@harmonyprime.co.uk
You also have the right to complain to the ICO:
Information Commissioner’s Office (ICO)
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Tel: 0303 123 1113
https://ico.org.uk
9. Cookies
We use essential and optional cookies:
Essential cookies: required for website functionality and security
Analytics cookies: used only with consent to improve services
Marketing cookies: used only with consent to personalise content or measure engagement
Cookie preferences can be managed at any time via the Cookie Settings on our website.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
The “Last updated” date reflects the most recent revision.
Contact Us
Email: info@harmonyprime.co.uk
Phone (English/Russian/Ukrainian): +44 7506 802710